The solution used
For this service, Dédicace Software relies on IT Cyberwall: managed services, monitoring, security and technical support.
Cybersecurity, managed services and support
Service
Cybersecurity, managed services and support
Keep your IT system running, protect it, and have a contact who responds.
Your situation
Overdue updates, alerts nobody reads, users who don’t know whom to call: the system holds up, until the day it doesn’t. And on that day, you need someone who already knows your installation.
The result for you
A system that is maintained, monitored and protected, and a named contact as soon as something goes wrong. Your teams can focus on their core business.
What Dédicace Software delivers
- Management of your servers and workstations: full, partial or hybrid
- Monitoring with alerts in case of anomalies
- Updates, hardening and access management
- Protection of email and workstations
- Technical support for users, with escalation according to complexity
- Advice on your IT equipment and hardware
Scope
Managed services cover the equipment specified in the contract. Outside this scope, assistance is billed by the hour (see Pricing). Backup falls under the Backup and restore service.
Let’s talk about your situation
Describe your needs in a few lines or request a call back. A Dédicace Software contact will reply and propose the appropriate next steps.